Privacy Policy

1. Introduction

BlueMist AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, products, and services (collectively, the "Services").

2. Information We Collect

Information You Provide Directly

• Contact Information: Name, email address, phone number, business name
• Account Information: Username, password, preferences
• Payment Information: Billing address and payment details (processed securely via third-party payment processors)
• Service Data: Content, chatbot-training data, website materials, or business information you supply for projects
• Communications: Messages, inquiries, and feedback you send to us

Information Collected Automatically

• Device information (browser type, OS)
• Usage data (pages visited, time spent)
• IP address and approximate location
• Cookies and similar tracking technologies

3. How We Use Your Information

We use information to:

• Provide, maintain, and improve the Services
• Process transactions and send confirmations
• Respond to inquiries and provide customer support
• Personalize experiences and deliver relevant content
• Analyze usage and improve functionality
• Detect, prevent, and address technical or security issues
• Comply with legal and tax obligations

4. AI and Automated Processing

• All BlueMist AI products, services, and internal operations use artificial-intelligence and machine-learning technologies.
• Data you provide may be processed by AI models to generate, analyze, or improve results.
• We do not use your proprietary business data to train public AI models.
• AI processing occurs under strict confidentiality and data-security controls, and outputs are reviewed for relevance and accuracy where feasible.

5. Data Sharing and Disclosure

We do not sell personal information. We may share data only in the following circumstances:

• Service Providers: Trusted vendors who assist with hosting, analytics, payment processing, or communication (e.g., Google Analytics, Formspree, Stripe)
• Legal Compliance: To comply with applicable laws or respond to lawful requests
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize sharing

6. Client Data

• Clients who provide customer data or proprietary content for use in AI projects remain the data owners.
• BlueMist AI processes such data solely to deliver the contracted Services and deletes or returns it after project completion unless otherwise agreed in writing.
• Clients are responsible for ensuring that their own data sharing complies with privacy laws.

7. Data Transfers

• Your information may be transferred to and maintained on servers located outside your state or country.
• We ensure all transfers comply with applicable privacy and data-protection laws.

8. Data Security

We implement appropriate technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission or storage system is completely secure. You use the Services at your own risk.

9. Data Retention

• We retain personal information only as long as necessary to fulfill the purposes described in this Policy or as required by law.
• We may retain de-identified or aggregated data for analytics and service improvement.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and obtain a copy of your personal data
• Request correction or deletion
• Object to or restrict processing
• Request data portability
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at sales@bluemistai.com.

11. Cookies and Tracking

• We use cookies and similar technologies to enhance your experience, measure performance, and deliver relevant content.
• You can control cookies through browser settings; disabling them may limit functionality.

12. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review those policies.

13. Children's Privacy

• Our Services are not directed to children under 13, and we do not knowingly collect personal information from them.
• If you believe a child has provided data to us, please contact us for removal.

14. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated "Last Updated" date. Continued use after updates indicates acceptance.

15. Governing Law

This Privacy Policy is governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to conflict-of-law provisions.

16. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

BlueMist AI
Jeffrey Stromyer
Email: sales@bluemistai.com
Phone: (412) 447-1213